1. Introduction

We respect your privacy and are committed to protecting your information. Univallar takes your privacy seriously. The privacy policy is how we collect, use and protect information about you in line with the Hong Kong Personal Data (Privacy) Ordinance. When accessing the site, you agree to be bound by the conditions of this policy.

2. Meaning of Personal Data

Personal data is information that refers to an identified or identifiable natural person. This essentially encompasses any information about an identified or identifiable individual like your name, email, contact information, amongst others relating to your activity in gaming on our platform.

3. Data collection

We will collect personal data about you whenever you interact with our services. For instance,

• Registration Data: We obtain the name, email, and other details we may require upon a user initiating registration.
• Transactional Data: All data related to your transactions including deposits, withdrawal and other gaming activities.
• Communication Data: All communications with you including your customer support requests and feedback about our service.

4. Purposes of Collection of Your Personal Data

Univallar collects and uses your personal data for the following purposes:

• Account Management: We employ this information for account management and customer support.
• Gaming Experience: By analyzing your gaming habits, preferences, etc., we help provide you with the appropriate content and recommendations.
• Promotions: We send you promotional offers, newsletters and services update with your consent.
• Compliance: We use this data to fulfill our legal obligations and meet the requirements set by various regulations, including measures for responsible gaming.

5. Children's Website Use

Univallar does not knowingly collect personal data from people under the age of 18. If a parent or guardian believes that this Web site or its applications have collected personal data from someone under the age of 18, we want to hear from them. In such cases, the information will be removed from our records promptly.

We call upon parents and legal guardians to monitor their children's internet activities and prevent minors from accessing our services. If you are under 18, do not provide us with any information and do not use our services.

6. Information Sharing and Transfer

Univallar upkeeps the privacy of its users. We do not sell or rent any personal information of its users to third parties. However, below are some situations wherein we may use information provided by you or otherwise collected through this website:

• We may subcontract our obligations under these Terms to a third-party service provider who will process information on our behalf. Such service providers and sub processors are subject to confidentiality agreements no less restrictive than this Privacy Policy. In particular, service providers and sub processors are prohibited from using your data for their purposes.
• We may disclose your information if we believe that such action is necessary to detect, prevent or otherwise address fraud, safety or security concerns.

7. Data Security

We respect the privacy of your personal information. We shall deploy practical technical and organizational measures in order to ensure the safe protection of your data against unauthorized access, loss or misuse. You should note however, that no method of transmission over the internet is entirely secure.

8. Data Retention

We will retain your personal information for no longer than is needed to accomplish the objective of this Privacy Policy, or for such period as we are required by law to retain such information. At the end of that period or when it is no longer needed for those purposes, we will ensure that your data is safely deleted or anonymized.

9. Your Rights

You have certain rights under the Hong Kong Data Protection Act 1996 in relation to your personal data including but not limited to the right:

• Access: You have a right to request access to your personal data that we may hold.
• Correction: When you feel that your personal data is not accurate in certain aspects, you have the right to update it.
• Deletion: You can request us to delete your personal data if certain conditions are met.
• Objection: You may at any time object to the processing of your personal data for direct marketing purposes.

10. Cookies and Tracking Technologies

Cookies and Similar Technologies Our website may use cookies and similar technologies. Cookies are small text files placed on your device to help us remember your preferences, track usage, and improve many other features. You have the ability to manage your cookie preferences from within your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any significant changes, and your continued use of our services will signify your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or our data practice, you may contact us at [email protected]. We will be happy to help you and respond to your query.

13. Conclusion

Thank you for choosing Univallar. We commit ourselves to being as safe, enjoyable, and knowledgeable about our gamers' comfort within personal data privacy as it is possible for us to be. Using our services implies that you have read and understood this Privacy Policy.